Bengaluru: [24]7.ai, a global leader in intent-driven customer solutions and contact centre services, has announced the launch of a unique Buddy Program for new mothers on maternity leave.

The program is designed to help establish a link between women on maternity leave and the workplace, keeping them informed and updated on corporate developments and team updates so that they do not feel isolated from their work.
Besides, new mothers who request psychological support are also provided with professional help.

The Buddy will act as a point of contact between the new mother and [24]7.ai, sharing organizational and team updates as well as the employee’s well-being and motherhood experience with the supervisor and team.

The Buddy — which can be a person of the employee’s choice, nominated by the supervisor or any employee who wants to volunteer for the role — will also connect the employee with the Employee Relations team in case of any support.

“We recognise that the transition back to work after maternity leave for new mothers’ needs to be managed in several stages… We already have programs in place that give them the flexibility to transition into full-time working at their pace.

We believe that this buddy program will ensure that their journey is smooth and that it will further strengthen [24]7.ai’s culture of a safe, inclusive and diverse workplace,” said Nina Nair, senior VP and HRD Head, India and Americas at [24]7.ai.

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