Mumbai: Public sector lender Union Bank of India on Thursday launched redesigned MSME branches called ‘Union MSME First Branch’ at 20 additional locations across the country, taking the total to 25 sites.

These branches were launched by Nitesh Ranjan, executive director of the bank.

“Continuing the ever-increasing aspiration of delivering maximum value to its customers, these branches will have supreme focus on providing customized service to micro, small and medium enterprises (MSMEs) efficiently. Union Bank of India plans to scale up its redesigned branches to 50 locations across India by March 2022," the lender said in a statement.

The branches launched on Thursday are at Ludhiana, Noida, Jamshedpur, Morvi, Kakinada, Panipat, Jaipur, Muzaffarnagar, Lucknow, Varanasi, Surat, Indore, Kolkata, Raipur, Nasik, Pune, Mumbai, Vishakhapatnam, Vijaywada, Hyderabad, Secunderabad, Bengaluru, Coimbatore, and Ernakulam.

The bank added that these branches will offer customers a choice of its best-in-class product basket, including MSME loans, deposits, forex services, LC/BG, credit cards, insurance products, among others. Moreover, all the redesigned Union MSME First branches will have dedicated relationship managers who will work closely with customers to fulfill their banking needs.

“With the sole focus on MSME customers, Union MSME First branches will enable faster loan approvals. This priority initiative extends the bank’s MSME development process with a deep commitment to customers’ priorities and digital processes," it said.