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Airtel explains why customers should switch to e-SIMs. Details inside

BNE News Desk


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Guwahati: Bharti Airtel, a leading telecommunications service provider in India, encouraged users to switch to e-SIMs on Wednesday. 

The company has streamlined the e-SIM upgrade process through the Airtel Thanks App which is expected to simplify the transition.

Bharti Airtel CEO Gopal Vittal, writing a letter to customers, cited a few examples where an e-SIM could come in handy. Like when going for a morning jog, now Airtel e-SIM users can just wear their smartwatch and be connected to their phone without having to physically carry it, said Vittal.

So, what is an e-SIM, exactly?

An e-SIM is an online extension of a regular SIM card which eliminates the need to physically access SIM cards on one’s phone. Also, these SIMs can provide seamless connectivity between multiple devices. 

e-SIMs are also more theft-resistant due to the difficulty of "disconnecting" e-SIMs from stolen devices.

At the same time, e-SIMs let customers use multiple mobile phone numbers on a single SIM and device.

Airtel, in a release, said it has tried to make the switch to an e-SIM "as seamless as possible for customers."

The company's CEO noted that all devices supporting the e-SIM feature are compatible with Airtel e-SIM. "Customers can easily convert a physical SIM into an e-SIM through the Airtel Thanks App, available for download on both the Google Play Store and Apple iOS App Stores", he said.

The New Delhi-based company has urged customers to visit its official website for more details on how to make the switch.

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BNE News Desk