The Industrial Credit and Industrial Corporation of India (ICICI) has recently inaugurated a Digital Banking Unit (DBU) at Dr. Neilhouzil Kire Complex in Kohima.
It is a part of the government’s plan to set up 75 DBUs in as many districts to commemorate 75 years of India’s independence.
The DBU comprises two distinguished areas–a Self-service Zone and a Digital Assistance Zone. The Self-service Zone houses an ATM, a Cash Deposit Machine (CDM) and a Multi-Functional Kiosk (MFK) that offers a number of services including printing of passbook, depositing cheque and accessing internet banking.
Further, it has a Digi Branch Kiosk that offers all services available on iMobile Pay, the Bank’s mobile banking app.
The Self-service Zone is operational 24×7. The Zone provides a digital interactive screen where customers can interact with a chatbot as well as find product offers and mandatory notices.
At the Digital Assistance Zone, branch officials assist customers to undertake various financial and non-financial transactions.
Member of Parliament (MP) Rajya Sabha, S. Phangnon Konyak inaugurated the DBU in the presence of ICICI Bank officials.
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