Shillong: Ecom Express Limited, a leading end-to-end technology-enabled logistics solutions provider, announced the launch of three new services -- Same Day Delivery (SDD), Same Day Delivery+ (SDD+), and Next Day Delivery (NDD) -- to cater to the growing demands of e-commerce players in India.

With the launch of these services, Ecom Express aims to improve the customer experience by offering faster and more reliable deliveries.

One of the major concerns of e-commerce players, especially D2C brands, is faster delivery. The solutions not only enhance the overall customer experience by offering better speed but also increase seller revenue through reduced returns.

The SDD service aims to address this concern with its key features, such as cut-off time of 5 AM and 11 AM for receiving the orders, guaranteed same-day delivery in key cities, and customized cut-offs as per the requirements of customers.

SDD+ is designed for high-selling SKUs, which are kept and fulfilled through micro-fulfilment centres placed within cities. With a cut-off time as high as 2 PM, the service assures faster parcel deliveries to customers.

The NDD service aims to provide assured delivery for inter-city with a cut-off time of 12 PM for the next day. This service highlights improved customer experience, reduced return of goods, and reduced customer acquisition cost, thereby benefitting both the customers and the e-commerce players.

K Satyanarayana, co-founder of Ecom Express Limited, said: “We believe that our investment in technology and infrastructure will enable us to deliver an unparalleled experience to our customers via these faster transit time products.”

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